|
|
1.
|
Quality government : designing, developing and implementing TQM
by Koehler, Jerry W | Pankowski, Joseph M. Material type:  Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Delray Beach, Florida : St. Lucie, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16K775q] (1).
|
|
|
2.
|
JURAN'S quality handbook
by . Edition: 5 edMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : McGraw-Hill, 1999Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 2.16J957j] (1).
|
|
|
3.
|
Handbook of human resource management in government
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: San Francisco : Jossey-Bass, 1998Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 1.16H23617h] (1).
|
|
|
4.
|
Performance appraisal in the public sector : Tchniques and applications
by DALEY, Dennis M. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Westport : Quorum, c1992Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.05.2D141p] (1).
|
|
|
5.
|
Quality is personal : a foundation for total quality management
by ROBERTS, Harry V | SERGESKETTER, Bernard F. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : Free Press, 1993Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16R6446q] (1).
|
|
|
6.
|
Total quality management in human service organizations
by MARTIN, Lawrence L. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Newbury Park : SAGE, c1993Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16M3818t] (1).
|
|
|
7.
|
Managing value for money in the public sector
by BATES, Jonathan G. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: London : Chapman & Hall, 1993Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11B3291m] (2).
|
|
|
8.
|
Tools for innovators : creative strategies for managing public sector organizations
by Cohen, Steven | Eimicke, William. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: San Francisco : Jossey-Bass , 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.34 C6781t] (1).
|
|
|
9.
|
Effective financial management in public and nonprofit agencies
by MCKINNEY, Jerome B. Edition: 3 edMaterial type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Westport : PRAEGER, 2004Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 7.01M4788e] (1).
|
|
|
10.
|
Application of the total quality management approach in a Spanish retailer : the case of Mercadona
by CALLEJO MIGUEL, Blanco | BRONCANO SANTIAGO, Gutierrez. Source: Total Quality Management & Business ExcellenceMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Nov./Dec. 2010Availability: No items available
|
